Privacy Policy

• Account and contact information, including name, email, phone number, and role.
• Haul information, including addresses, access conditions, item details, timing, notes, distance, and pricing records.
• Photos or videos submitted for booking, pickup, delivery, or claims documentation.
• Hauler application, vehicle, service-area, agreement, and required-document information.
• Platform activity, status history, ratings, reviews, support messages, and operational records.

• Provide and secure the HITS marketplace.
• Match and execute haul requests while protecting full addresses until assignment.
• Calculate prices, maintain payment and settlement records, and resolve disputes.
• Review hauler applications, account standing, performance, and belt progression.
• Communicate service, safety, support, and account information.

HITS shares only the information needed for an authorized service, support, legal, or platform operation. Haulers receive limited job details before acceptance and the necessary private details after assignment. HITS does not sell personal information.

Records are retained as reasonably needed for service delivery, fraud prevention, dispute handling, legal obligations, and platform integrity. No online system can guarantee absolute security.

Email info@joinhits.com to ask about access, correction, or deletion. Some operational, safety, financial, or legal records may need to be retained.